Refund & Cancellation Policy

1. Cancelling a plan

LinkViews+ and LinkViews Pro renew automatically every month or year. There is no free trial. You can cancel at any time in Dashboard, Subscription, or by writing to support@linkviews.app. Cancelling stops the next renewal. Your plan keeps working until the end of the period you already paid for, and you can undo the cancellation until then.

2. Plan refunds

We do not refund the unused part of a month or year, unless the law requires it. We do refund in full when:

• you were charged twice, charged the wrong amount, or charged after you had cancelled;
• you live in the EU or the UK and ask within 14 days of your first payment for that plan (see below).

EU and UK consumers. The law gives you 14 days to withdraw from an online contract. For a plan, the 14 days start on the day you first subscribe. We do not ask you to give up this right when you subscribe, so if you withdraw within those 14 days you get the full payment back. Renewals do not start a new 14 day period.

3. Tips, paid posts and e-books

These are bought from the creator. You pay the creator's price plus a 5% service fee, and the total is shown before you pay.

• Tips are voluntary gifts and are not refunded, except for a payment error, fraud, or where the law requires it.
• Paid posts are not refunded once unlocked, except for a payment error, fraud, content that is not what it claimed to be, or where the law requires it. EU and UK consumers may withdraw within 14 days of the purchase and get a full refund, because we do not ask you to waive that right when you unlock a post.
• E-books: each e-book shows its refund terms before you pay. The creator chooses one of three: no refunds once the download starts, refunds within 7 days, or refunds within 14 days. Those terms apply to your purchase.
• E-books and the EU or UK withdrawal right: before paying for an e-book you confirm that you want it immediately and that you lose your 14 day right of withdrawal once the download starts. Until you start the first download, you can still withdraw within 14 days of the purchase.
• Removed content: if we remove a paid item because it is illegal, fraudulent or breaks our rules, its buyers lose access and are refunded. After a copyright complaint, access is paused while the complaint is reviewed. If the removal becomes final, buyers are refunded. If not, access returns. The process is described in our Terms of Service, section 9.

Every refund is the full amount. When we refund a tip, paid post or e-book, for any reason, including as a goodwill gesture, you get back everything you paid, including the 5% service fee.

4. How to ask for a refund

Write to support@linkviews.app, ideally from the email address you used to pay, or open a support ticket in the dashboard if you have an account. Tell us the date, the amount, what you bought or which plan, and why you are asking. For purchases from a creator, write to us, not only to the creator: we handle the payment and the refund. We reply within 5 business days. Approved refunds go back to the card or method you paid with. How long they take to appear depends on your bank.

5. Chargebacks

Please contact us before you dispute a charge with your bank. Most problems are solved faster that way. When a chargeback is opened, access to the item or plan in question may be paused until the dispute is closed. Disputes that turn out to be abusive can lead to the account being closed.

6. Contact

support@linkviews.app. See also our Terms of Service and Privacy Policy.